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Our company switched last year over to Brown Insurance. We should have switched long ago. I can't believe the difference in customer service. They answer the phone every time you call and are always helpful. Insurance is Insurance and rates are the same across the board but service is not the same and is what sets Brown Insurance apart from other brokers. I would highly recommend if you aren't getting the service you deserve that you switch to Brown Insurance, you will not be disappointed.

Kim B.

San Jose, CA

Brown Insurance Services has been my company's Anthem Blue Cross provider for three years now. Kathy Brown and her staff have always given me the attention and information that I need to make measured healthcare decisions each year. Most imporant to me is the integrity that Kathy possesses which shows through in any of her business dealings with my firm. Brown Insurance is responsive and I am happy to give them two thumbs up!

Bill L.

San Jose, CA

My husband and I have used Brown Insurance Services for many years. We deal with Angela Brough and can't say enough wonderful things about her. Anytime I have a question about anything regarding insurance, I go directly to her. She researches the answer and gets back to me right away. She is the interface between Blue Shield and me. This place provides such personal customer focus and attention. And Angela calls and lets us know when it's time to review or if she thinks we should do something differently than we have in the past. I highly recommend them.

SteveAndDena E.

Los Altos, CA

We did a consultation with Kathy for our company's health insurance needs. She is knowledgable, efficient and personable. Left us feeling that with her expertise and guidance we are making the best choices for our employees and our firm. Highly recommended!

sam p.

Los Altos, CA

Employee Benefit News

Employee Benefit News

Welcome to Brown Insurance

Brown Insurance Services of Los Altos is a full service agency located in downtown Los Altos. A full complement of agents and service personnel refreshingly answer their own phones so that you get the information you need as quickly as possible. Business owners and Individual plan seekers will be steered toward the products that best suit their needs and budgets. From plan selection, to implementation, to claims assistance and COBRA administration, Brown Insurance Services will satisfy your needs and exceed your expectations.

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